Frequently Asked Questions
- Why do I get redirected to PayPal to make payments?
Guided Yoga does not retain any credit card information about its users. Instead, our users are directed through secure connections to PayPal for payment processing. You do not have to join Paypal to use the Paypal site.
- Why I do not hear any sound?
The most common reason is that your sound volume is off or set too low. If increasing your sound volume does not solve the problem, see "What are the system requirements?"
- Why are poses sometimes displayed erratically (or not at all)?
Guided Yoga works best over a broadband (DSL or cable modem) or faster connection. Although Guided Yoga will work over a modem connection, users with slow or inconsistent connections may find that some images do not display properly. Even with faster connections, if your connection is interrupted, you may find that images do not display properly.
- Why are sounds sometimes played erratically (or not at all)?
Guided Yoga works best over a broadband (DSL or cable modem) or faster connection. Although Guided Yoga will work over a modem connection, users with slow or inconsistent connections may find that some sounds do not play properly. Even with faster connections, if your connection is interrupted, you may find that sounds do not play properly.
- What are the system requirements?
To use Guided Yoga, you must have a web browser that supports Java version 1.4 or later. Click here to determine if your browser supports Java. In addition, Guided Yoga requires that you turn up the volume on your computer enough so that you can hear the spoken instructions.
Guided Yoga works best over a broadband (DSL or cable modem) or faster connection. Although Guided Yoga will work over a modem connection, users with slow or inconsistent connections may find that some images do not display properly and some sounds do not play properly.
If you have less than 128 MB of RAM in your computer, it is recommended that you close browser windows other than Guided Yoga, and that you close any running applications other than your web browser.
